Oh no! Once your payment has been finalised at our checkout the gift will be sent immediately to your recipient's inbox.
If the gift has not been received within 10 minutes of purchase confirmation, please ask the recipient to check their Spam/Junk, Promotional folders.
Alternatively, double-check the recipient's name and email address you provided during the purchase. Even a small typo can prevent the gift from reaching the intended recipient.
Still not resolved the problem? Contact our team at firstname.lastname@example.org for further assistance. We're here to help! 🙏