Oh no! If you're receiving an error please don't hesitate to reach out to our team at firstname.lastname@example.org to help resolve.
If you can, please send us also send us a screenshot of any error you're receiving when trying to redeem your gift. We want to get you started on your Mojo journey as soon as possible, and any information you can provide us will help us in making sure we get you back on track. 🙏